Wipro” Hiring : Administrator Service Desk On Aug 2015 @ Pune

Wipro” Hiring : Administrator Service Desk On Aug 2015 @ Pune, latest job opening in wipro company, administrator service desk jobs in wipro.

Wipro” Hiring : Administrator Service Desk On Aug 2015 @ Pune

Company Profile: 

Wipro Ltd (NYSE:WIT) is a global information technology, consulting and outsourcing company with services spanning financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.

Serving clients in 175+ cities across 6 continents, we help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model. Our 55+ dedicated emerging technologies ‘Centers of Excellence’ enable us to harness the latest technology for delivering business capability to our clients. Wipro also champions optimised utilization of natural resources, capital and talent.

Company : Wipro

Website : www.wipro.com

Eligibility : Any Graduate Experience 1 ­ 2 yrs

Location : Pune

Job Role  : Administrator Service Desk

Desirable Skills:

Configuration Management

Job Description:

Key skills required for the job are:

TIS Service Desk(Mandatory)

Remote User Support

As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels. Perform Service Requests based on Standard Operating Procedures. Work on scheduled tasks as part of Change Management. Should be able to handle issues independatly and suggest/ implement services improvements plans. Should be able to identify and highlight scope of automation to lead or Manager

Minimum work experience: 1 – 3 Years

Roles & Responsibilities:

• “As an Administrator, you should be able to do system administration, Incident / problem determination and resolution on a 24×7 basis Incident, Problem, Change and Configuration management, Service incidents and queries within the agreed service levels.
• Perform Service Requests based on Standard Operating Procedures.
• Work on scheduled tasks as part of Change Management.
• Should be able to handle issues independatly and suggest/ implement services improvements plans.
• Should be able to identify and highlight scope of automation to lead or Manager”

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