Dell hiring Freshers as Technical Support Associate in Gurgaon June 2015

Ad Blocker Detected

Thanks for visiting

JFU Files

To continue reading, we request you to support us by
disabling your Ad Blocker on our website

Once you've disabled/pause your ad blocker, please click on Refresh button to reload the page

Instructions for disabling AdBlock extensions

Dell hiring Freshers as Technical Support Associate in Gurgaon June 2015, eligible candidates can attend Dell freshers drive for technical support associate

Dell hiring Freshers as ” Technical Support Associate ” in Gurgaon June 2015

Dell hiring Freshers as Technical Support Associate in Gurgaon June 2015

Company Profile :

With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. Dell hiring Freshers as Technical Support Associate

The company has also received many accolades from employer of choice to energy conservation. Dell hiring Freshers as Technical Support Associate in the month of june. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Job Designation : Client Technical Support Associate

Qualification : Any Graduate

Location : Gurgaon

Experienced Required : 0 – 3 Years

CTC Offered : Best in Market

Job Description :

  1. Assists customers by diagnosing problems and providing resolutions for technical service or care issues.
  2. Uses troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls/contacts.
  3. Advises/educates customers within procedural guidelines to ensure a complete solution to their technical or service questions.
  4.  Identifies, researches and provides input on unique or recurring customer problems.
  5. Remains knowledgeable of Dell’s product line, current industry products and technologies.
  6. Focuses on delivering a positive customer experience according to Dell standards.
  7. Monitors and tracks issues to ensure accurate resolution.
  8. May be involved in revenue generation activities with current Dell customers.
  9. Reviews and distributes pertinent cross-functional information.
  10. Escalates more complex customer technical issues to senior level support.

Web site : http://www.dell.com

Leave a Reply